Privacy Policy
Last updated: 26 September 2026
Who we are
This policy is for www.alphahygienecentre.co.uk, the marketing and consultancy website of Alpha Hygiene Centre Limited (company number 12719336), 45 Circus Road, St John’s Wood, London, NW8 9JH. It explains what personal data this website collects, why, and your rights, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
You can contact us about any privacy question at [email protected] or by phone on 020 3846 2809.
If you have enrolled on a course through our Learner Portal at learn.alphahygienecentre.co.uk, that separate platform processes your course, assessment, certificate and payment data under its own, more detailed Privacy Policy — this page only covers your visit to this marketing site.
What personal data we collect
This website does not require you to create an account and does not sell anything directly (our WooCommerce shop plugin is installed for technical reasons but is disabled site-wide — course purchases happen on the separate Learner Portal above). We collect personal data only in these situations:
- Contact form data: if you use our Contact Us form, we collect your name, email address, subject and message, so we can reply to your enquiry.
- Technical/security data: our hosting and security plugins may log IP addresses for the purpose of preventing abuse (for example, limiting repeated failed login attempts to the site’s admin area). This does not apply to ordinary visitors browsing the site.
Blog and page comments are switched off across this site, so we do not collect comment data, and we do not use the Gravatar service.
We do not currently run website analytics (such as Google Analytics) on this marketing site. If this changes, this policy and our Cookie Policy will be updated first.
Why we process your data (our legal basis)
| Purpose | Data used | Legal basis |
|---|---|---|
| Respond to your enquiry | Name, email, subject, message | Legitimate interests (responding to enquiries you send us) |
| Keep the site secure (e.g. login attempt limiting) | IP address, request logs | Legitimate interests |
We do not use your personal data for marketing without your separate consent, and we do not sell your personal data to any third party.
How long we keep your data
Contact form enquiries are kept for 12 months from your last contact with us, then deleted. Security/technical logs (for example, failed login attempts) are kept for 90 days, then deleted or overwritten automatically.
Who we share your data with
We only share personal data with the following categories of recipient, and only as far as necessary to run this website:
- Our hosting provider (Hostinger) — stores this website’s files and database securely.
- Cloudflare (content delivery/security network) — this site routes its traffic through Cloudflare, which sees visitor IP addresses as part of delivering and protecting the site. See Cloudflare’s privacy policy.
- Email delivery — contact form enquiries are relayed via our hosting provider’s own SMTP server (Hostinger); no separate third-party email relay is used.
We do not share your personal data with any other third party for their own marketing purposes.
International data transfers
Our hosting provider’s servers, and the SMTP server used for contact form email delivery (the same provider, Hostinger), are located in the EU (France). Other service providers, such as Cloudflare, operate a global network and may process data in other countries as part of delivering their service. Where personal data is transferred outside the UK, we rely on the UK’s data protection adequacy regulations covering the EU/EEA, or other appropriate safeguards such as standard contractual clauses, as required under UK data protection law.
Cookies
See our Cookie Policy for details of the cookies used on this site and on the Learner Portal.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data (“right to be forgotten”), subject to any legal record-keeping requirement.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at [email protected]. You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), if you believe we have not handled your data properly.
How we protect your data
This website uses HTTPS encryption for all traffic, and access to the site’s admin area is protected against repeated failed login attempts. Access to admin functions is restricted to authorised staff accounts only.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page will always reflect the latest version.